For a company like Lafarge, the dispatching of trucks and materials is
mission critical. So when the performance of IT applications supporting this
function suffers, it's bad for business.
Based in Paris, France, Lafarge is a provider of building materials, with
more than $15 billion in annual revenue and 68,000 employees in 64 nations.
It specializes in cement, aggregates and concrete. If fleet drivers run into
delays in getting these materials to construction sites, deadlines are missed
and the fallout can get costly. Yet, after launching a server virtualization
project, such concerns surfaced due to a decline in the performance of key
applications for dispatch operations.
Ultimately, however, this setback - or at least its resolution - helped pave
the way for a better way of doing things: a company-wide, virtualized
approach to enterprise resource planning (ERP)... (more)
New technologies always generate hype. To cut through the hype and find the
value, you have to see how things fit in the real world, both in
implementation and in actual realized benefits.
That's one of the reasons BlueStripe Software conducts an annual survey of IT
Operations executives. It sheds light on their needs, their aspirations, and
"what keeps them up at night." We've uncovered some interesting trends, and
this year was no different when we asked about service delivery, performance
monitoring tools, and the cloud.
It's conventional wisdom that the cloud is "good for IT"... (more)